Subscription & Billing Policy

Effective Date: 17 July 2026

Company Name: PRIME TEMPLATES LTD
Company Number: +4416928917

Registered Office Address:
71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

Website: https://primetemplatesltd.com/
Contact Email: support@primestemplates.com

1. Overview

This Subscription & Billing Policy explains how recurring payments, renewals, and cancellations work for subscription-based products and services offered by PRIME TEMPLATES LTD.

Subscriptions provide ongoing access to digital products, updates, content, or related services, depending on the plan selected at checkout.

2. Subscription Plans

  • Subscription details, pricing, billing frequency (monthly, annual, etc.), and features are clearly displayed before purchase.
  • By completing checkout, customers agree to the subscription terms and recurring billing described.

3. Billing & Payment

  • Subscriptions are billed on a recurring basis according to the plan selected.
  • Billing occurs automatically at the start of each billing cycle.
  • Payment is charged to the payment method provided at checkout.
  • Customers are responsible for ensuring their payment details remain valid and up to date.

4. Automatic Renewal

  • All subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date.
  • Renewal charges will be processed at the then-current subscription rate unless otherwise stated.

5. Cancellation Policy

  • Customers may cancel their subscription at any time through their account or by contacting support at support@primestemplates.com.
  • Cancellations must be completed before the next billing date to avoid renewal charges.
  • Once cancelled, access will remain active until the end of the current billing period.

6. Refunds

  • No refunds are provided for subscription fees once a billing cycle has started.
  • Partial refunds are not issued for unused time, early cancellations, or failure to cancel before renewal.
  • Refund eligibility, if any, is governed by our Refund Policy.

7. Failed or Declined Payments

  • If a payment fails or is declined, we may attempt to reprocess the payment.
  • Continued failure to process payment may result in temporary suspension or termination of subscription access.

8. Changes to Subscription Terms

  • PRIME TEMPLATES LTD reserves the right to update subscription pricing or features.
  • Any material changes will be communicated in advance where required.

9. Customer Responsibility

Customers are responsible for:

  • Reviewing subscription details before purchase
  • Managing cancellations prior to renewal
  • Contacting support with any billing questions before initiating disputes or chargebacks

10. Contact Information

For billing or subscription-related questions, please contact:

📧 Email: support@primestemplates.com
🌐 Website: https://primetemplatesltd.com/